Our privacy policy

WHAT INFORMATION DO WE COLLECT ABOUT YOU?

We will collect information about you when you register with this website, place an order or provide us with your email address. The type of information we may collect includes your name, postal address, e-mail address and telephone number so that we can contact you accordingly.

When you enter a competition or promotional feature, we may also ask for your name, postal address, e-mail address and telephone number so we can administer the competition and notify winners.

We may also obtain information about your usage of this website using Cookies.

Separate terms and conditions may apply when you open an account or if you decide to participate in a competition so please make sure that you read these at the relevant time.

HOW DO WE USE THE INFORMATION WE COLLECT ABOUT YOU?

We may use the information provided by you:

• to process your order

• to contact you for your views on our services

• to notify you about important changes or developments to our website

• to provide a more personalised online experience

• for record keeping purposes

• to keep you informed about our products, sales and events

• for market research purposes, on an anonymous basis to track activity on our site, to publish trends and/ or to improve usefulness and content

We only retain your information for a limited period in order to respond to your query, provide you with the information you require or to send you updates on our products for as long as you indicate that you are happy for us to do so. We are required to keep some records for a longer period of time to meet our legal obligations.

KEEPING YOU INFORMED

If you have bought or enquired about our products previously, we may also use the information we collect to let you know about our other products and services which may be of interest to you and to keep you updated with information about promotional offers.

If the email address you have provided to us is a corporate email address, we may contact you at any time to let you know about our products and services.

However, you will be able to let us know if you no longer want to receive material from us each time that you receive a communication by following the link to unsubscribe.

DISCLOSING YOUR DATA

We never make your personal details available to other companies.

We may have to disclose your information by law or because a court or the police or other law enforcement agency has asked us for it. In the event that a majority of our shares were bought by another company or we transferred a substantial amount of our assets to another company, we would disclose your personal information to that purchaser.

HOW IS YOUR INFORMATION PROTECTED?

We take protection of your information seriously and have appropriate physical and technological security measures in place to keep it safe. Internally, we restrict access to personal information. Only employees who need the information in order to do their jobs have access to it. We never transfer your data outside of the UK.

 

DATA PROTECTION ACT

Stories With Clothes fully supports the requirements of the Data Protection Act and is committed to the protection of personal data belonging to our suppliers, customers and colleagues. We conduct regular audits to ensure compliance with our policies.

We are aware of our obligations under the General Data Protection Regulations (GDPR) and have adopted a proactive approach to the implementation of the new legislation.  This includes reviewing existing and where appropriate developing and implementing new policies and procedures to ensure personal data is collected, stored and disposed of in a manner compliant with the requirements of the GDPR.

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